Your Order Cancellation Rights:
You are entitled to cancel your order BEFORE the oder is dispatched which ever is later, without giving any reason for doing so.
Kindly mail us at consumer@alimente.co.in giving our “Order Confirmation Number” (OCN) and amount paid.
Your Refund, Return or Replacement process:
The refund will be immediately initiated upon receipt of your mail during the working hours. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.
The amount will be credited in your source account no later than 7 working days.
Our system ensures that we deliver the right product and of desired quality as per “Food Safety & Satandards Act of India”.
However in case of any wrong product received, you are entitled to get the right product which you have ordered.
Kindly mail us at consumer@alimente.co.in for any wrong receipt of the product to you quoting the “Order Confirmation Number” (OCN) and the
details of right product you had ordered with the convenience time to pick the product from your address.
The return will be immediately initiated upon receipt of your mail during the working hours. The product will be picked up from your address within 3 working days and replacement will be given at the same time on receipt of the product in original form, from you. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
For any information on Shipping & Exchange Policy, please call Customer Service at +91 742 809 7374 between 10:00 a.m. and 7:00 p.m. Our
representative will be happy to guide you.
We reserve the right to change or amend this Shipping, Cancellation Returns & Refund Policy. Nontheless you will always find the latest version of our Policy here.